AI MMS teams
MMS - Module Management System
Chatbots and Agents
Daily work
Overview and decision-making
System configuration
Quick assistance in a specific location
This is where users decide whether to say:
"This is really useful."
When you need to understand the state of affairs
Macro use cases serve for orientation, management, and decision-making.
Here, AI works on a larger whole, not on individual items.
AI as a guide to MMS management
This part is crucial—here, AI doesn't show off, but saves nerves.
Daily work
Quick assistance at a specific location
This is where it is decided whether users will say, "This is really useful."
01
Messages
Message suggestions with predefined actions
- Automatic text suggestions based on context
- Clear selection of specific actions
- Fewer mistakes, less typing
02
Statistics
Statistical summaries for items in the module
- Quick summary of module content
- Automatic data aggregation without
manual work - Support for checks and reporting
03
Items
Creating items from text or attachments
- processing free text
- extracting information from attachments
- automatic item creation
04
Search
Search with understanding of meaning
- search by meaning, not just names
- respecting permissions and context
- quickly finding relevant data
Overview and decision-making
When you need to understand the state of affairs
It helps with orientation, management, and decision-making.
AI works with the overall context of data, not just individual items.
01
Project and agenda summaries
What will ensure
- creates statistical and status summaries
- works on a selected project or entire agenda
- offers predefined actions
Typical issues addressed
- how many items are open and
what is blocking progress - what is past due
- where intervention is needed
Value
Quick orientation without manual data analysis.
02
Context and background
What will ensure
- summarizes the main record (e.g., topic, request, incident)
- works with the entire context of related information
- offers direct actions on the record
Takes into account the weighed
- items
- documents
- tasks
Value
Quick orientation without having to read through the entire record.
System configuration
Faster configuration without unnecessary manual work
Simplified system configuration with AI support.
Setup is performed in context, step by step, with the option to check each action.
01
Chatbot
Module Management and Configuration Guide
Roles
- explains the principles of MMS
- navigates configuration managers
- responds to specific system settings
Value
AI Chat does not replace documentation – it replaces searching for it.
04
Column Agent
Column design according to module description
What it solves
- What fields the module should have
- What type of data makes sense
- Basic structure without clicking
Value
Fewer random fields and greater consistency across modules.
05
AI Agent Styles
Conditional formatting and visual styles
What it can do
- Design rules for highlighting status
- Works with colors, icons, and visual cues
- Improves orientation without manual tuning
Value
Important information visible at a glance.
02
Agent Modul
Creating and basic configuration of modules
What it can do
- create a module design based on a verbal description
- prepare the basic structure
- speed up the start without having to deal with technical details
Value
Quick start of the module without unnecessary configuration
05
Agent Views
Designing views and their structure
What it can do
- Designing views above the module above the structure
- Designing which columns should be visible
- Optimizing readability for everyday work
Value
Clear data management without manual view tuning.
AI working in context
Responds to specific situations, not general questions
At MMS, AI never works "blindly." Every interaction is anchored in where the user is currently located and what they are working with.
- project, agenda, or module
- main topics or records and their relationships
- attached documents and data
- user roles and permissions
- history of changes, comments, and statuses
AI therefore does not respond in general terms, but reacts to specific work situations. This is a fundamental difference from general AI.
AI in MMS is a tool, not an authority
The decision always remains with the user
Every step of AI is transparent and controllable.
AI in MMS is a tool, not an authority.
Does not make decisions for users without the possibility of control
Does not manipulate data outside the defined context
Does not replace human responsibility
What all assistants have in common
They all have the same foundation
The context, rules, and control are always the same.
- always work with the MMS context
- offer actions, not just text
- respect roles and permissions
- do not take over decision-making
AI in MMS helps with work, it does not make decisions instead of people.
AI that makes sense in a real company
It's not a demo or an experiment
It's a practical layer over your everyday work that improves with you.
AI in MMS is not a demonstration of technology.
It is a practical layer on top of the system.
- speeds up work
- improves orientation
- reduces error rates
- respects the company structure